Help Desk
When you have a PC or network issue - you require assistance immediately.
That is why we
offer our Help Desk to all Assistus clients at no additional charge.
Imagine your staff (or supervisors!) knowing to call us directly
whenever they need IT assistance or a question answered.
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Live support is available Monday to Friday 8:00 a.m. to 5:00 p.m.
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Emergency Pager
Support during non-Business Hours
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Each call is entered into Microsoft CRM allowing us to generate
reports and track calls so you can see who is calling and for what
reason.
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Email confirmation of job
status via Microsoft CRM.
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Many problems can be quickly resolved over the phone with remote access to your network via the
Internet.
Access
our Help Desk via email by
clicking here.