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Microsoft Customer Relationship Management

CRM LogoHelp increase sales success, deliver superior customer service, and make informed, agile business decisions with Microsoft® Business Solutions CRM.

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Using Technology for Better Business

The most important (and yet most often overlooked) issue in a new technology acquisition scheme is understanding exactly what the technology can do and more importantly, what can it do for you and your business.

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Disasters Happen

Backups are the most crucial element to a successful disaster recovery plan. Please think about what would happen to you and your company if all of your data was irretrievably lost.

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Disasters Happen

By David Schulz, Operations Manager

I'd like to remind everyone to spend a minute reviewing their backup policy. Here are a few helpful hints:

  1. If you don't know that it's being backed up – it isn't
  2. A backup is not complete until you have successfully restored data from your backup tape
  3. If you haven't already done so, please initiate a program where a trusted individual takes a full backup tape offsite on a regular basis (usually once per week)
  4. Explore other means of off-site data storage (such as an automated backup conducted over the Internet to a secure backup location). There are backup services for servers and individual PCs as well.
  5. Institute a backup policy and promulgate it to all employees. In it you should describe which areas of the network get backed up (eg. User shares on a server) and which don't. Typically, IT Departments take responsibility to back up everything on the servers. That means that data on PCs (typically the C: drive) is not backed up so users should not keep important data there.
  6. Remember, things change. New databases and file areas get created, but your backup system may not automatically begin backing up those items.
  7. The time to find out something is not being backed up is not after it's been lost.

Backups are the most crucial element to successful a disaster recovery plan. Please think about what would happen to you and your company if all of your data was irretrievably lost. I've heard statistics that claim that only 30% of businesses who experience a total data loss are in business a year later.


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