Microsoft Customer Relationship Management

Help increase sales success, deliver superior customer service, and make informed, agile business decisions with Microsoft® Business Solutions CRM.

Using Technology for Better Business

The most important (and yet most often overlooked) issue in a new technology acquisition scheme is understanding exactly what the technology can do and more importantly, what can it do for you and your business.

Disasters Happen

Backups are the most crucial element to a successful disaster recovery plan. Please think about what would happen to you and your company if all of your data was irretrievably lost.

Network Services

Assistus can support the most complex server or network problem. We take pride in supporting all Microsoft Server products including: Windows Server, Exchange, SQL Server as well as Content Management Server, Commerce Server and Client Relationship Management server.

Many of our clients enjoy the benefits of remote network support.  That is, we can dial into their network and resolve many issues instantly. However, one of our Microsoft-certified technicians can also be dispatched to quickly and accurately diagnose and repair your server using our proven methodology.

We also excel at implementing other aspects of networking.  For example, we are specialists at establishing Virtual Private Networks (VPNs), allowing you and your employees the flexibility of safely and securely accessing your network from anywhere in the world. Assistus has developed its own backup system which has proven to be faster and lower-cost than traditional backup systems while retaining all the redundancy you would expect.

Projects:

We also help clients get specific projects completed on time and on budget.  Some of these projects include: Network Installation and stabilization, Virtual Private Networking, Inventory Assessment and Management, Application Integration, Rollouts and Anti-Virus Sweeps.

Benefits of having Assistus complete your project include:

• The quote we give is the price you pay for infrastructure and you will not pay for more hardware than you need.
• We plan ahead and prepare your infrastructure to grow as your company does.
• We start when we say were going to start and finish on time.
• Our change control process manages all variations to the project the client knows what the changes are going to cost before they happen.
• The project is not over until the client says its over. A post-implementation meeting is held with senior Assistus staff and the client at which time a Completion Report is presented.  If the client feels the project is not completed, we keep going until the client is satisfied.
• 30 day post-implementation warranty

"I am writing to tell you how impressed we have been with the professional service that your firm provided us with the implementation of our new client/server network."

C.P. Calgary, AB

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